Privacy Policy

1. Information We Collect

We collect information to provide and improve our peer-to-peer fragrance marketplace. The types of information we collect include:

1.1 Information You Provide Directly

• Account Information: Name, email address, username, password, phone number (optional), and profile photo.
• Profile & Listing Data: Perfume listings including titles, descriptions, prices, images, condition, brand, and fragrance notes.
• Transaction Information: Shipping addresses, billing information, purchase history, and communication records with other users.
• Identity Verification: Government-issued ID (when required for seller verification or high-value transactions).
• Communications: Messages sent through our platform, customer support inquiries, and feedback you provide.

1.2 Information Collected Automatically

• Device Information: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Usage Data: Pages visited, time spent on pages, click patterns, search queries, and referring URLs.
• Location Data: Approximate location based on IP address (we do not collect precise GPS location).

1.3 Information from Third Parties

• Social Login: If you sign in with Google or other social providers, we receive your name, email, and profile picture.
• Payment Processors: Transaction confirmations and fraud prevention signals (we do not store full payment card details).

2. How We Use Your Information

We use collected information for the following purposes:

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

• Contract Performance: Processing necessary to provide our marketplace services, process transactions, and fulfill our obligations to you.
• Legitimate Interests: Processing for fraud prevention, platform security, analytics, and improving our services, where these interests are not overridden by your rights.
• Legal Obligations: Processing required by law, such as tax reporting, responding to legal requests, or complying with regulations.
• Consent: Processing based on your explicit consent, such as marketing communications. You may withdraw consent at any time.

4. Information Sharing and Disclosure

We do not sell your personal data. We share information only in the following circumstances:

• Other Users: Your public profile, listings, and ratings are visible to other users. Shipping information is shared with buyers/sellers to complete transactions.
• Service Providers: We work with trusted third-party vendors who assist us with:

  • Payment Processing: Stripe, PayPal for secure transactions
  • Cloud Infrastructure: Hosting, database, and storage services
  • Analytics: Understanding usage patterns to improve our service
  • Email Services: Sending transactional and marketing communications
• Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect our rights, safety, and property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

You can manage cookie preferences through your browser settings or our cookie consent banner. Note that disabling essential cookies may affect platform functionality.

6. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data transmitted between your browser and our servers uses TLS 1.3 encryption. Sensitive data is encrypted at rest.
• Access Controls: Strict access controls limit employee access to personal data on a need-to-know basis.
• Infrastructure: Our systems are hosted on SOC 2 Type II certified infrastructure with regular security audits.
• Monitoring: 24/7 security monitoring and intrusion detection systems protect against unauthorized access.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for 3 years after deletion request (for legal and dispute resolution purposes).
• Transaction Records: Retained for 7 years to comply with tax and financial regulations.
• Communication Logs: Retained for 2 years for customer support and dispute resolution.
• Analytics Data: Aggregated and anonymized data may be retained indefinitely.

8. International Data Transfers

Perfume Bazar operates globally, and your data may be transferred to and processed in countries outside your country of residence, including the United States.

For transfers from the EEA, UK, or Switzerland, we use appropriate safeguards including:

• Standard Contractual Clauses: EU Commission-approved clauses ensuring adequate protection.
• Adequacy Decisions: Transfers to countries with recognized adequate data protection.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

To exercise these rights, please contact us at privacy@perfumebazar.com. We will respond within 30 days (or sooner as required by law).

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collect about you.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: We do not “sell” personal information as defined by CCPA. If this changes, we will provide an opt-out mechanism.
• Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a CCPA request, email privacy@perfumebazar.com with “CCPA Request” in the subject line.

11. Children's Privacy

Perfume Bazar is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at privacy@perfumebazar.com, and we will promptly delete such information.

12. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on this page
• Updating the “Effective Date” at the top
• Sending an email notification for material changes (if you have an account)
• Displaying a prominent notice on our platform

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For EEA residents, you may also lodge a complaint with your local data protection authority if you believe your rights have been violated.